# Littlefish - Full Content > Concatenated body content of every key page listed in /llms.txt. Generated 2026-06-18 for AI agents that prefer one-fetch grounding over per-link crawling. See /llms.txt for the curated index. --- ## Managed Services Source: https://www.littlefish.co.uk/managed-services/ Littlefish Group’s managed IT services empower your business with 24/7 round-the-clock support, expert guidance, and a personal touch. We keep your tech smooth, your team happy, and your goals within reach. * [Service Desk of the Future](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) * [Managed Modern Workplace](https://www.littlefish.co.uk/managed-services/managed-modern-workplace/) * [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) * [SIAM](https://www.littlefish.co.uk/managed-services/service-integration-management/) * [SMO](https://www.littlefish.co.uk/managed-services/service-management-office/) ## Letting you focus on your business goals For us, managed IT isn’t just about fixing problems or keeping the lights on, it’s about building a partnership that helps your business thrive. We remove barriers to productivity, performance, and growth, giving you the freedom to focus on the things that matter most for your business success– just as it should be. Our world-class industry experts are here to listen, simplify the complex, and work alongside you to shape an IT strategy that’s built around your goals, not ours. From innovative [24/7 service desk support](/managed-services/service-desk-of-the-future/) to asset tracking, and [supplier integration](/managed-services/service-integration-management/), every solution is tailored to empower your people, boost efficiency, and support your future. Less stress, more progress.  That’s our motto. ## What’s holding back your IT support? * ### Finding the right partner to fit your goals Choosing the right IT partner can be overwhelming, but we’re here to make it simple. With transparent pricing, clear service definitions, and a focus on long-term relationships (not lock-in contracts), you’ll always know where you stand and what you’re getting with us. * ### Help isn’t always there when you need it most IT issues don’t wait for office hours. That’s why our 24/7 UK-based service desk is always ready to help. We resolve problems quickly and efficiently, minimising disruption, and keeping your teams productive and happy. * ### Off-the-shelf solutions don’t always fit your business No two businesses are the same. Whether you need full IT outsourcing or a co-source partner to complement your internal team, we tailor our services to suit your goals, your people, and your way of working. ## Services that power your growth ### [Service Desk of the Future](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Friendly, multilingual support whenever you need it. Our experts are on hand day and night, ready to solve problems and keep your people productive. Explore more ### [Managed Modern Workplace](https://www.littlefish.co.uk/managed-services/managed-modern-workplace/) Our mission is simple: to manage your IT so you can focus on your business. We’re here to help you operate efficiently, successfully, and with total peace of mind. Explore more ### [Infrastructure Management](https://www.littlefish.co.uk/managed-services/infrastructure-management/) We monitor and manage your IT infrastructure around the clock, ensuring performance, reliability, and security, so you don’t have to worry. Explore more ### [Service Integration & Management](https://www.littlefish.co.uk/managed-services/service-integration-management/) Let us handle your suppliers and third parties for you, making sure everyone works together seamlessly to deliver the best possible service. Explore more ### [Service Management Office](https://www.littlefish.co.uk/managed-services/service-management-office/) Our Service Management Office is the backbone of effective IT delivery – connecting people, processes, and technology to create seamless, reliable experiences. Explore more ## How we do things differently ### Personalised support that builds trust Our expert ‘pods’ – dedicated teams of engineers focused on your organisation – deliver tailored support and a FCR rate of up to 90%, boosting satisfaction and building lasting relationships. ### Smart thinking meets deep experience We anticipate your needs before they become problems. From predictive analytics to bespoke service design, we apply deep experience to create solutions that keep your business moving forward. ### Environments where teams thrive Trusted by over 1m users, We create digital workplaces that empower people to do their best work; removing barriers, simplifying processes, and enabling seamless collaboration across your organisation. ### Excellence you can actually measure Our world-class NPS of 81 and CSAT of 95% proves it. We consistently deliver services that customers love and trust. A reflection of our unwavering commitment to service excellence and continuous improvement. * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) ## Managed Services News & Insights [View All](https://www.littlefish.co.uk/news-insights/) [Top 4 Microsoft Tools for Generative AI Defence](https://www.littlefish.co.uk/cyber-security/top-4-microsoft-tools-for-generative-ai-defence/) By Sean Tickle 26th May 2026 [The Future of Work for Managed IT Services](https://www.littlefish.co.uk/news-insights/future-of-work-managed-it-services/) By Richard Hutchings 16th Apr 2026 [Littlefish Group wins MSSP of the Year at the MSP Channel Awards 2025!](https://www.littlefish.co.uk/news-insights/littlefish-group-wins-mssp-of-the-year-at-the-msp-channel-awards-2025/) By Helen Giannelos 4th Dec 2025 [Service Desks: The Front Door You Might Not Be Watching?](https://www.littlefish.co.uk/cyber-security/service-desk-cyber-security-breaches/) By Sean Tickle 26th Nov 2025 --- ## Cyber Services Source: https://www.littlefish.co.uk/cyber-services/ Littlefish Group delivers managed cyber security services from CREST-accredited, UK-based security operations centres. Our CISSP-qualified analysts monitor, investigate and contain threats across your entire IT estate, 24/7/365. [Get In Touch](https://www.littlefish.co.uk/contact-us/) * [Protection & Response](https://www.littlefish.co.uk/cyber-services/managed-protection-response/) * [Secure Hybrid Work](https://www.littlefish.co.uk/cyber-services/secure-hybrid-work-cloud/) * [Resilient Ops](https://www.littlefish.co.uk/cyber-services/resilient-operations/) * [Emerging Threats](https://www.littlefish.co.uk/cyber-services/ai-emerging-threats/) * [Compliance](https://www.littlefish.co.uk/cyber-services/trusted-compliance-assurance/) ## Resilient anchors not temporary moorings Littlefish Group structures every managed cyber security engagement around your organisation’s IT environment, your [compliance obligations](https://www.littlefish.co.uk/cyber-services/trusted-compliance-assurance/) and your existing internal security capability. We operate in fully managed and co-managed models, so whether you have an established in-house security function or are outsourcing entirely, we scope the service accordingly. We hold ISO 27001, Cyber Essentials Plus and a Microsoft Solutions Partner for Security designation alongside our [CREST SOC accreditation](https://www.crest-approved.org/member_companies/littlefish-uk-ltd/). In 2025 our SOC managed 175,000 incidents and neutralised more than 1,500 confirmed true positives. For organisations running Microsoft security tooling, our dedicated [Microsoft security services](https://www.littlefish.co.uk/cyber-security/) team manages that environment as part of your wider engagement. ## Overcoming your security challenges together * ### Identity is the new perimeter Compromised credentials and misused access tokens are now the primary entry point in the majority of breaches, not unpatched software or email-delivered malware. If your organisation cannot detect credential misuse before privilege escalation occurs, your exposure is significant regardless of the perimeter controls you have in place. * ### Every new integration is a new trust boundary Every SaaS platform, cloud workload and API your organisation connects to its core infrastructure extends the attack surface. Without [cloud security posture management](https://www.littlefish.co.uk/cyber-services/secure-hybrid-work-cloud/) and zero trust controls, misconfigured resources and implicit trust relationships create openings that are difficult to identify from within your own environment. * ### AI is changing how attacks are built and delivered Attackers are using AI to generate more convincing phishing content, automate vulnerability scanning and produce deepfakes that bypass traditional identity verification. The organisations most exposed rely on signature-based detection rather than [behavioural analysis](https://www.littlefish.co.uk/cyber-services/ai-emerging-threats/) and analyst-led investigation to identify anomalies and context shifts. ## Our cyber security services ### [Managed Protection & Response](https://www.littlefish.co.uk/cyber-services/managed-protection-response/) 24/7 threat detection and incident response from our CREST-accredited, UK-based SOC. Available in fully managed and co-managed models, covering Microsoft Sentinel SIEM, Gartner Magic Quadrant-recognised XDR technology, TTP-based threat hunting and our Critical Hour Framework for structured incident containment. Explore solution ### [Secure Hybrid Work & Cloud](https://www.littlefish.co.uk/cyber-services/secure-hybrid-work-cloud/) Zero trust architecture, cloud security posture management, identity controls and [Microsoft Purview](https://www.littlefish.co.uk/cyber-security/microsoft-purview/) data loss prevention applied across your cloud environments, SaaS platforms and hybrid workforce. Addresses the expanding attack surface created by modern working patterns, API integrations and multi-cloud adoption. Explore solution ### [Resilient Operations](https://www.littlefish.co.uk/cyber-services/resilient-operations/) Business continuity planning, disaster recovery, backup services and vulnerability management structured to reduce exposure across people, process and technology. Network scanning delivers impact-prioritised findings with remediation playbooks, so your organisation can identify, prioritise and close vulnerabilities before they become incidents. Explore solution ### [AI & Emerging Threats](https://www.littlefish.co.uk/cyber-services/ai-emerging-threats/) Detection and response built for AI-enabled attacks: spear phishing, deepfakes and automated vulnerability exploitation. Combines adaptive machine learning with experienced analyst investigation to surface the anomalies, context shifts and behavioural patterns that signature-based detection is most likely to miss. Explore solution ### [Trusted Compliance & Assurance](https://www.littlefish.co.uk/cyber-services/trusted-compliance-assurance/) NCSC Cyber Assessment Framework assessments, CIS Microsoft 365 benchmark reviews, Cyber Essentials and Cyber Essentials Plus certification support, security architecture reviews, virtual CISO engagements and live-incident remediation playbooks for organisations that need demonstrated assurance alongside operational security. Explore solution ## Defending your crown jewels It’s unpredictable out there for organisations, and disruptions can come from anywhere; economic shifts, evolving technologies, cyber threats – even global events. The question is: how prepared are you? Download our cyber services brochure to discover how our award-winning innovative solutions can help protect your future. [Download now](https://www.littlefish.co.uk/wp-content/uploads/2026/04/Littlefish-Group-Cyber-Brochure-2026.pdf) ## How we do things differently ### UK-based operations, no exceptions Our analysts, our governance and your data all stay in the UK. We do not offshore our SOC and there are no international shift handovers. ### Experience built across 175,000 incidents In 2025 our UK-based SOC managed 175,000 incidents and neutralised more than 1,500 confirmed true positives across our client base. ### Accreditations that require ongoing proof We hold CREST SOC accreditation, ISO 27001, Cyber Essentials Plus and Microsoft Solutions Partner for Security, each audited and renewed annually. ### An NPS of 81 and CSAT of 95% Both scores are independently verified and have been sustained year on year across our managed services client base. * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video * > “Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.” James Myhill Head of IT, Canal & River Trust [Read client story](https://www.littlefish.co.uk/client-stories/canal-river-trust/) Watch video * > “We trust Littlefish to work closely with us and move processes along and remove the need for constant firefighting when it comes to mitigating cyber security risks. Littlefish helped us put our priorities in place and reach a level of security I’m 100% happy with.” Chris Pinfold Service Delivery Manager, Raven Housing Trust [Read client story](https://www.littlefish.co.uk/client-stories/raven-housing-trust/) Watch video ## Talk to us about managed cyber security If you’re reviewing your current security provision, preparing for a compliance assessment or looking for a managed SOC with independently verified performance data, we’d welcome the conversation. Submit the form and we’ll be in touch to discuss your requirements. [Get In Touch](https://www.littlefish.co.uk/contact-us/) ## Managed cyber security FAQs ### What is managed cyber security? Managed cyber security is the outsourcing of some or all of an organisation’s security operations to a specialist third-party provider. A managed security partner typically delivers 24/7 threat detection and response through a Security Operations Centre (SOC), alongside services such as vulnerability management, identity security, compliance assurance and strategic security consultancy. ### Outsourcing cyber security vs managing in-house? The primary drivers are expertise, threat intelligence and speed of response. A managed security provider operates at a scale that generates cross-industry threat intelligence, refined detection playbooks and analyst experience that single-organisation security teams cannot replicate. Outsourcing also removes the cost and retention risk of building and maintaining a 24/7 internal SOC which, for most mid-market organisations, is neither cost-effective nor operationally sustainable. ### How do I evaluate a managed cyber security provider? The most reliable indicators of SOC capability are independent accreditations and verifiable performance data. CREST SOC accreditation is one of the most rigorous assessments of SOC operational capability available in the UK. ISO 27001 certification confirms information security management processes. Microsoft Solutions Partner for Security designation requires demonstrated project delivery across Microsoft security tooling — it is not simply a commercial relationship. Independently verified NPS and CSAT scores give you a read on service quality that marketing claims cannot replace. ### Does Littlefish work with the NHS and public sector? Yes. Littlefish Group is listed on relevant public sector procurement frameworks and our clients include University Hospitals of Derby and Burton NHS Foundation Trust and NHS Supply Chain. Our SOC team has direct experience of [NCSC Cyber Assessment Framework assessments](https://www.littlefish.co.uk/cyber-services/trusted-compliance-assurance/) for critical national infrastructure operators. ## Cyber News & Insights [View All](https://www.littlefish.co.uk/news-insights/) [Zero Trust That Doesn’t Slow Delivery](https://www.littlefish.co.uk/news-insights/zero-trust-that-doesnt-slow-delivery/) By Shruti Chaudhary 16th Jun 2026 [Top 4 Microsoft Tools for Generative AI Defence](https://www.littlefish.co.uk/cyber-security/top-4-microsoft-tools-for-generative-ai-defence/) By Sean Tickle 26th May 2026 [Preparing for SharePoint Compliance Changes: What You Need to Know](https://www.littlefish.co.uk/microsoft/preparing-for-sharepoint-compliance-changes-what-you-need-to-know/) By Conall O’Kane 16th Mar 2026 [Cyber Essentials April 2026: What’s Changing?](https://www.littlefish.co.uk/news-insights/cyber-essentials-april-2026-whats-changing/) By Shruti Chaudhary 11th Mar 2026 --- ## Digital Solutions Source: https://www.littlefish.co.uk/digital-solutions/ At Littlefish Group, we’re all about unlocking potential. Our digital solutions help you innovate faster, simplify operations, and create standout user experiences. Delivering future-ready platforms and strategic guidance, we’re your partner in meaningful transformation. * [Advisory & Consulting](https://www.littlefish.co.uk/digital-solutions/advisory-consulting/) * [Modern Workplace](https://www.littlefish.co.uk/digital-solutions/digital-solutions-modern-workplace/) * [Migration & Optimisation](https://www.littlefish.co.uk/digital-solutions/cloud-migration-optimisation/) * [D365](https://www.littlefish.co.uk/digital-solutions/dynamics-365-business-solutions/) * [Secure by Design](https://www.littlefish.co.uk/digital-solutions/security-by-design/) ## Agile, end-to-end solutions that bridge across your business We design and implement cloud-native digital solutions that empower people and transform businesses in a rapidly evolving world. Whether you’re upgrading legacy systems, streamlining workflows, or boosting customer engagement, Littlefish Group walks the journey with you, making transformation feel effortless. Think of us as an extension of your team. We bring digital expertise and a collaborative spirit to every project, working with you every step of the way. We’ll work side-by-side with you to co-create smart, tailored solutions that deliver real results. From [Microsoft 365](/ai-business-solutions/microsoft-365/) and [Power Platform](/ai-business-solutions/power-platform/) to custom app development and intelligent automation, we bring the right tools, the right people, and the technical know-how to help you move forward with confidence. ## Breaking down barriers to digital success * ### Legacy systems & technical debt Outdated platforms can stall innovation and increase risk. We help you modernise your [infrastructure](/managed-services/infrastructure-management/), migrate to cloud-native solutions, and future-proof operations without disruption. * ### Disconnected workflows Siloed systems and manual processes slow you down. Our integrated platforms, low-code automation, and intelligent data flows connect your business end-to-end, boosting efficiency and visibility. * ### User adoption & change management Even the smartest tools fall flat without user buy-in. We support your teams with intuitive design, tailored training, and change enablement strategies that drive adoption and maximise ROI. ## Strategic support across your digital journey ### [Advisory & Consulting](https://www.littlefish.co.uk/) Navigate transformation with clarity. We assess your current landscape, define strategic goals, and build a roadmap that aligns technology with business outcomes. Explore solution ### [Modern Workplace](https://www.littlefish.co.uk/) Empower your teams with secure, collaborative tools. From Microsoft 365 and Teams to Copilot, we optimise your digital workplace for productivity and engagement. Explore solution ### [Cloud Migration & Optimisation](https://www.littlefish.co.uk/) Scale smarter with cloud enablement and optimisation. We help you migrate, optimise, and manage cloud environments with security, resilience, and cost-efficiency at the core. Explore solution ### [D365 Business Solutions](https://www.littlefish.co.uk/) Do more with less. We harness Microsoft business applications to create solutions that help manage customer relationships and core business operations. Explore solution ### [Secure by Design](https://www.littlefish.co.uk/) We embed security into every stage of a digital solution’s lifecycle, from initial concept to decommissioning, making them more resilient to cyber threats and helping protect your business. Explore solution ## How we do things differently ### Services and solutions shaped around you We take the time to understand your organisation’s unique challenges and design tailored digital strategies that solve *real* problems – boosting efficiency, reducing complexity, and building confidence. ### Where innovation meets proven skill Our proven experience and agile approach empower us to design digital solutions that evolve with your needs. Whether it’s modernising processes or enhancing UX, we deliver tangible results you can see. ### Environments that empower your people Trusted by over 1m users, we help organisations unlock growth by creating secure, collaborative spaces where confidence lifts performance, teams flourish, and your people feel happier and more empowered every day. ### Quality you can actually quantify Our world-class NPS of 81 and CSAT of 95% proves it. We consistently deliver solutions that customers love and trust. A reflection of our unwavering commitment to an enhanced digital experience. * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) ## Digital News & Insights [View All](https://www.littlefish.co.uk/news-insights/) [FinOps: Connecting Technology Costs to Business Outcomes](https://www.littlefish.co.uk/news-insights/finops-technology-costs/) By James Meredith 25th Feb 2026 [Hospital 2.0: Building Secure, Digitally Enabled Care](https://www.littlefish.co.uk/news-insights/cyber-secure-digitally-enabled-healthcare/) By Mike Wild 4th Feb 2026 [CFO–CIO Partnership in Digital Transformation](https://www.littlefish.co.uk/news-insights/cfo-cio-partnership-in-digital-transformation/) By Leon Keller 19th Jan 2026 [Littlefish Group wins MSSP of the Year at the MSP Channel Awards 2025!](https://www.littlefish.co.uk/news-insights/littlefish-group-wins-mssp-of-the-year-at-the-msp-channel-awards-2025/) By Helen Giannelos 4th Dec 2025 --- ## Data & AI Source: https://www.littlefish.co.uk/data-ai/ Change can feel daunting, but you don’t have to face it alone. With Littlefish Group by your side, we’ll help your people, platforms, and processes embrace the potential of data and AI with confidence. We keep things simple, practical, and human, so technology empowers your teams instead of overloading them. Together, we’ll turn uncertainty into opportunity. * [AI & Generative AI](https://www.littlefish.co.uk/data-ai/generative-ai-solutions/) * [Data Foundations](https://www.littlefish.co.uk/data-ai/data-foundations/) * [Data Governance](https://www.littlefish.co.uk/data-ai/data-governance/) * [Intelligent Automation](https://www.littlefish.co.uk/data-ai/intelligent-automation/) ## Turning your data lake into a pool of possibilities At Littlefish Group, we believe AI should be a practical tool that helps you overcome real business challenges and deliver measurable outcomes. Whether you’re grappling with [fragmented data](/data-ai/data-foundations/), struggling to scale [securely](/cyber-services/), or trying to build a culture of innovation, we’re here to help. Our approach combines deep technical expertise with a genuine curiosity about your business, so we can collaborate on solutions that are not only secure and scalable, but also aligned with your goals. From enabling seamless access, integration, and governance across your organisation’s data (wherever it lives), to helping your teams unlock insights and make smarter decisions, we work alongside you to demystify AI and ensure it empowers your people rather than replaces them. ## Data gaps, workforce strain, and uncertainty in the age of AI * ### Navigating uncertainty around AI adoption Many organisations feel overwhelmed by the pace of change and the complexity of AI adoption. We help you cut through the noise, assess your current state, and build a clear, actionable roadmap, so you can move forward with confidence. * ### Poor data foundations undermining AI success AI is only as good as the data behind it. Inconsistent, siloed, or poor-quality data can stall progress and erode trust. We help you establish robust data governance, improve data quality, and create a culture where data is trusted and valued. * ### Empowering people in an AI-driven workplace AI should empower people, not sideline them. Change can be daunting, and skills gaps are real. We support your teams with clear communication and practical tools, ensuring everyone is ready to thrive in an AI-enabled world. ## Data & AI solutions for real business outcomes ### [AI & Generative AI](https://www.littlefish.co.uk/data-ai/generative-ai-solutions/) Bring ideas to life with practical, human-centred AI solutions. From automation to advanced analytics, we deliver tools that solve real problems and create new opportunities. Explore solution ### [Data Foundations](https://www.littlefish.co.uk/data-ai/data-foundations/) Lay strong foundations for AI success. We’ll modernise your data platforms, break down silos, and ensure your data is secure, accessible, and ready for innovation. Explore solution ### [Data Governance](https://www.littlefish.co.uk/data-ai/data-governance/) Adopt AI with trust and transparency. We’ll be on hand to help you navigate ethical considerations, manage risks, and embed responsible AI practices into your everyday operations. Explore solution ### [Intelligent Automation](https://www.littlefish.co.uk/data-ai/intelligent-automation/) Intelligent automation transforms the way your business works. We integrate AI and smart workflows to accelerate processes, improve decision-making, and unlock new opportunities. Explore solution ## How we do things differently ### Your data journey needs tailored support From advanced analytics to AI-driven automation, our expert teams deliver bespoke solutions that transform raw data into real business value; boosting efficiency, reducing risk, and enabling confident decision-making. ### Intelligence backed by years of know-how Our data & AI experts combine deep technical knowledge with a consultative approach to deliver solutions that optimise processes, predict trends, and help you stay ahead of the curve. ### Workspaces that help people excel Trusted by over 1 million users, we help organisations unlock intelligent growth by creating data-driven spaces where performance lifts, teams flourish, and your people feel the difference. ### Measurable results that stand out Our world-class NPS of 81 and CSAT of 95% proves it. We consistently deliver solutions and advisory that customers love and trust. A reflection of our unwavering commitment to your businesses data & AI needs. * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Healthcare Source: https://www.littlefish.co.uk/industries/healthcare-it-services/ Healthcare technology is advancing fast, from seamless data sharing to telemedicine. Littlefish Group supports this shift with intelligent, user-centric IT solutions. With deep experience across clinical systems and NHS Trusts, we help drive digital improvements that enhance daily workflows and keep your teams focused on care – all while meeting the demands of the DSPT requirements to keep your organisation safe. ## Unlocking smarter ways to care Digital transformation has unlocked incredible opportunities for healthcare, but it’s also added pressure. NHS Trusts and healthcare providers are expected to modernise fast, often while juggling legacy systems, tight budgets, and growing patient demand. At Littlefish Group, we get it because we’ve been there, supporting frontline organisations through these challenges every step of the way. Our experience in healthcare and the public sector means we understand what’s at stake.  We take a people-first approach and offer flexible options – whether you need managed IT support to keep systems running, data insights to make smarter decisions, or AI solutions to unlock new efficiencies. Whatever your priority, we’ll help you reduce complexity, strengthen security, and free up time for delivering exceptional patient care. Discover how we have helped organisations overcome their challenges by visiting our [client stories page](/client-stories/). 64% of NHS staff report that patient data is isolated or inoperable due to outdated systems (newsroom.bt.com) 38% the rise in cyber attacks on healthcare year-on-year (breached.company) 73% of NHS trust leaders say funding/financial constraints are a barrier to digital transformation (nhsproviders.org) 32% only of healthcare organisations have a formal cyber incident response plan (gov.uk) ## What our clients say * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ### Transform with confidence Littlefish Group are on hand to advise and assist in your digital transformation project, utilising services such as [Azure](https://www.littlefish.co.uk/our-services/cloud-services/microsoft-azure-managed-service/), [AWS](https://www.littlefish.co.uk/our-services/cloud-services/aws/) or [Microsoft 365](https://www.littlefish.co.uk/our-services/modern-workplace/microsoft-365/) to streamline workloads, optimise healthcare systems, safely process patient data, and improve patient experiences. --- ### Proactive cyber defence for healthcare Cyber threats are a significant challenge for healthcare and one that our healthcare specific approach to [cyber security](https://www.littlefish.co.uk/managed-soc-service/) can help mitigate. We can help you ensure that cyber alerts are properly reviewed and addressed on time, as well as offering professional, practical, and proven risk mitigation management. --- ### Overcoming the burden of outdated IT Legacy [IT infrastructure](/managed-services/infrastructure-management/ "Original URL: https://www.littlefish.co.uk/our-services/managed-it-services/infrastructure-support/ Click to follow link.") often poses a challenge for healthcare organisations due to evolving environments, increased requirements for capacity, and competing demands on decreasing budgets.  Our experienced healthcare team will work with you to shape new, refresh and update or simply support your existing Technical strategy. ## Transform Patient Care. Power Your Digital Future. At Littlefish Group, we help healthcare organisations prepare for the future with solutions that are practical, human-focused, and built to last. To discover more download our healthcare brochure now. [Download now](https://www.littlefish.co.uk/wp-content/uploads/2026/03/Littlefish-Group-Healthcare-Brochure.pdf) ## Guide: tackling data sprawl and classification in healthcare Across the NHS, data has become one of the most critical tools in delivering safe, effective care. Download our latest Consultancy Insights to delve deeper into this and explore why data sprawl has become such a pressing issue for the NHS. [Download now](https://www.littlefish.co.uk/wp-content/uploads/2026/03/Littlefish-Group-Consultancy-Insights-Data-Sprawl-in-Healthcare.pdf) ## Delivering service excellence for healthcare ### [24/7 IT Support](https://www.littlefish.co.uk/industries/healthcare-it-services/nhs-it-support/) Keeping your critical healthcare services online and ensuring no downtime, world-class first contact resolution and the ability to cope with a demanding flexible workforce. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/industries/healthcare-it-services/nhs-cyber-security-services/) Our approach to healthcare cyber security is to understand your organisational cyber needs to ensure any vulnerabilities are flagged and patient data is secure and available. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) We ensure EPR readiness, implementation and optimisation to increase efficiencies across your healthcare organisation and cut costs. Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Turn complex healthcare information into actionable insights by improving decision-making, enhancing patient outcomes, and optimising operational efficiency. Explore solution ### [Infrastructure Management](https://www.littlefish.co.uk/industries/healthcare-it-services/nhs-it-infrastructure/) We provide modern and well-managed infrastructure to help healthcare organisations replace legacy systems, improve reliability, enhance security, and support better patient care. Explore solution ### [Service Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our effective SIAM unifies fragmented systems, improves collaboration, and streamlines digital operations. Healthcare organisations gain efficiency, reduce complexity, and deliver smoother, safer experiences. Explore solution ## How we do things differently ### Personalised support that safeguards care We act as an extension of your team, delivering tailored digital solutions that keep critical systems running smoothly. From modernising legacy infrastructure to implementing secure, future-ready services and support, we help healthcare providers maintain consistent care. ### Smart thinking meets healthcare expertise Our experience working with healthcare providers, combined with a people-first, agile approach, enables us to anticipate challenges before they disrupt care. We design digital environments that empower clinicians and enhance their vital work, not slow them down. ### Environments where care teams thrive Trusted by leading healthcare organisations, we create connected digital workplaces that support healthcare work and help lighten the load. By removing IT barriers, streamlining workflows, and enabling seamless collaboration, we help care teams deliver their best. ### Excellence you can actually measure Our world-class metrics – NPS of 81 and CSAT of 95% – reflect our ability to deliver digital services healthcare providers can trust. With a relentless focus on people-centricity and service excellence, we enable safer systems and measurable improvements in patient care delivery. ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) ## Healthcare News & Insights [View All](https://www.littlefish.co.uk/news-insights/) [Hospital 2.0: Building Secure, Digitally Enabled Care](https://www.littlefish.co.uk/news-insights/cyber-secure-digitally-enabled-healthcare/) By Mike Wild 4th Feb 2026 [Data Mastery in Healthcare Diagnostics](https://www.littlefish.co.uk/news-insights/data-mastery-in-healthcare-diagnostics/) By Nardos Abraham 22nd Jan 2026 [Littlefish Group wins MSSP of the Year at the MSP Channel Awards 2025!](https://www.littlefish.co.uk/news-insights/littlefish-group-wins-mssp-of-the-year-at-the-msp-channel-awards-2025/) By Helen Giannelos 4th Dec 2025 [Littlefish is CRN’s MSP of the Year – Again!](https://www.littlefish.co.uk/awards/littlefish-is-crns-msp-of-the-year-again/) By Helen Giannelos 17th Nov 2025 --- ## Local Government Source: https://www.littlefish.co.uk/industries/local-government-it-services/ We partner with local government to make IT simple, secure, and ready for the future. Discover how our [user-centric services](/managed-services/) could help you cut costs, meet regulatory requirements, and put users at the heart of your digital transformation. ## Local government deserves better digital experiences Now more than ever, local government needs IT that works – secure, adaptable, and ready for change. The COVID-19 pandemic highlighted just how vital it is for public sector organisations to be able to flex and scale quickly, adapt working models, and keep services running under pressure. At Littlefish Group, we help councils and public sector bodies future-proof operations with solutions that fit your needs; whether that’s Managed IT support to keep systems reliable, data insights to guide smarter decisions, or AI tools to unlock new efficiencies. The result for you is lower costs, stronger compliance, and technology that empowers your teams to deliver better services for your community. [Watch how we helped Croydon Council](https://www.littlefish.co.uk/customers/croydon-council/ "Watch how we helped Croydon Council") deliver IT service excellence for their end users. 56% of UK local authorities identified a cyber breach or attack in the past 12 months (gov.uk) 38% only, of councils report having a formal cyber incident response plan (local.gov.uk) 51% of councils identified modernising outdated systems as their top digital priority (Civica) 40% of councils cite lack of skilled cyber personnel as a major barrier to improving security (local.gov.uk) ## Challenges we see in local government ### Cyber Security Cyber threats are a significant challenge for local government, and one that our tailored approach to cyber security can help mitigate. We offer professional, practical, and proven risk mitigation management, including managed SOC and XDR. --- ### Legacy Infrastructure & Applications Outdated IT infrastructure often poses a challenge for public sector organisations to manage due to budget limitations or hesitancy to install and roll-out new systems. Here at Littlefish Group, our team of experts are ready and raring to help refresh your infrastructure. --- ### Digital Transformation Littlefish Group are on hand to advise and assist in your digital transformation project, utilising services such as Azure, AWS or Microsoft 365 to streamline workloads, optimise government systems, safely process citizen data, and improve user experiences. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Delivering service excellence in local government ### [24/7 Service Desk](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish, every client has access to their very own Pod a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag risks and work alongside your employees to help mitigate. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn need into reality with strategy to refresh programs. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers, to make things simpler for you, we offer single contact accountability. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Central Government Source: https://www.littlefish.co.uk/industries/central-government-it-services/ Improve experiences for employees and citizens while future-proofing your operations with innovative, agile IT services designed for central government. At Littlefish Group, we’ll help you meet your digital transformation goals and boost efficiency – all with added service excellence ## Agile digital experiences for modern government We know central government technology leaders face unique challenges – delivering public services that are secure, sustainable, and meet the expectations of a digital-first society. It’s a big responsibility, and the pressure to modernise quickly while staying compliant and cost-effective is very real. That’s where we come in. With years of experience supporting government organisations, we understand the complexity behind your IT challenges. Whether you need Managed IT support to keep critical systems running, data insights to make smarter decisions, or AI solutions to drive efficiency, we’ll work alongside you as a trusted partner. Remember, working with Littlefish Group means achieving more with less stress. Our tailored IT services simplify complexity, strengthen security, and reduce costs while giving your teams the tools they need to deliver better outcomes for citizens. Together, we make transformation achievable. 25% of central government services are classified as “outdated” (parliament.uk) 47% of services offered by central government departments lack full digital integration (parliament.uk) 60% cloud adoption reported by major departments like the Home Office (goaco.com) 130% year-on-year increase in “nationally significant” cyber incidents in 2025 (Infosecurity Magazine) ## Addressing IT challenges in UK government ### Cyber Security Cyber security is a significant challenge for government bodies, and one that our tailored approach to cyber security can help mitigate. We offer professional, practical, and proven risk mitigation management, including managed SOC and XDR. --- ### Cloud Solutions Littlefish Group are on hand to advise and assist in adopting a cloud-first strategy, based on services such as Azure, AWS or Microsoft 365 to enable centralised data management. --- ### Data Management We understand that central government bodies need the ability to collect and analyse big data safely in order to make data-driven decisions that support UK citizens and their digital experiences. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Delivering service excellence for UK Government ### [24/7 Service Desk](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish Group, every client has access to their very own Pod a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag risks and work alongside your employees to help mitigate. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn need into reality with strategy to refresh programs. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers, to make things simpler for you, we offer single contact accountability. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Social Housing Source: https://www.littlefish.co.uk/industries/social-housing-it-services/ At Littlefish Group, we provide reliable, secure IT solutions designed to make life easier for your teams and residents. From expert guidance on the evolving digital landscape to a truly people-first approach, we’ll help you deliver services that feel seamless and connected. ## Helping social housing providers put people first We deliver social housing IT services that offer the sector a fresh approach to [managed IT](https://www.littlefish.co.uk/our-services/managed-it-services/) and [cyber security](https://www.littlefish.co.uk/our-services/cyber-security-services/) – and we believe that the key to our success is forming partnerships rather than dictatorships when it comes to our services. We work alongside your people – as an extension of your team – while considering the specific IT challenges you face and wish to address, from managing legacy systems and meeting regulatory demands to delivering seamless digital experiences for service users. Our significant experience working with the housing sector means that we understand the need to deliver true business value. Remember, you do the life-changing work, we’re simply here to support your mission. [Click here](https://www.littlefish.co.uk/customers/raven-housing-trust/) to see the latest customer story from one of our social housing customers, [Raven Housing Trust](https://www.ravenht.org.uk/). 60%+ of housing associations rely on outsourced IT services for core infrastructure (housing-technology.com) 30% of UK charities and housing associations reported a cyber breach or attack in the past year (gov.uk) 24% only, of these organisations have a formal cyber incident response plan (gov.uk) 19% only, of charities and housing providers conducted a cyber risk assessment in the past year (gov.uk) ## How we help housing associations ### Cyber Security Our approach to cyber security is to tailor our services to suit your risk profile and organisational needs. If your organisation is looking for professional, practical, and proven risk mitigation management and advice from expert information security service specialists, Littlefish Group can help. --- ### Legacy Infrastructure & Applications Outdated IT infrastructure often poses a challenge for housing associations to manage due to budget limitations or hesitancy to install and roll-out new systems. --- ### Data Management Littlefish Group secures your backup data and stores it in certified data–centres that adhere to EU safe harbour principals. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Delivering service excellence for housing associations ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag risks and work alongside your employees to help mitigate. Explore solution ### [24/7 Service Desk](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish Group, every client has access to their very own Pod a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers, to make things simpler for you, we offer single contact accountability. Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn need into reality with strategy to refresh programs. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Public Sector Frameworks Source: https://www.littlefish.co.uk/industries/public-sector-frameworks/ Littlefish Group are proud to be awarded places on multiple government frameworks. Our user-centric, agile managed IT and cyber security services ensure that government agencies and departments up and down the UK receive efficient and effective digital services, as well as value for money. ## A framework for success As a UK-based managed IT and cyber security services provider, Littlefish work with all kinds of organisations across the public sector, including HM Treasury, Cafcass, The Care Quality Commission (CQC), and London Borough of Croydon. We understand the challenges the public sector faces, and we can help your organisation navigate the ever-evolving IT services landscape while facilitating digital transformation to help you optimise and streamline operations and secure your data. Find out more about our partnerships with [DHU Healthcare](https://www.littlefish.co.uk/customers/dhu-healthcare/), [Croydon Council](https://www.littlefish.co.uk/customers/croydon-council/) and the [Care Quality Commission](https://www.littlefish.co.uk/customers/littlefish-chosen-managed-services-partner-for-cqc/) over on our customer stories page. ## [Technology Services 3 – RM6100](https://www.crowncommercial.gov.uk/suppliers/372/little-fish-uk-limited) Provides access to technology strategy and service design as well as services to provide support with moving to the operational running of an IT estate. It also provides support for large projects, up to top secret classification and a range of other technology services such as: Provision and management of IT service desk End user device support Network support Asset disposal and application maintenance IT infrastructure support(for example, server and storage hardware) We are listed on the following: Lot 1, Technology Strategy and Service Design Lot 2, Transition and Transformation Lot 3a, Operational Services – End User Services Lot 3b, Operational Services – Operational Management Lot 3c, Operational Services – Technical Management Lot 3d, Operational Services – Application and Data Management Lot 4, Major Services Transformation Programmes – further competition only Lot 5, Service Integration and Management See framework ## [Cloud Compute 2 – RM6292](https://www.crowncommercial.gov.uk/agreements/RM6292) Provides access to cloud computing services. Includes Platform-as-a-Service (PaaS), Infrastructure-as-a-service (IaaS) and other additional ancillary services. We are listed under Lot 3, direct award applicable: Professional Services which includes: Cloud consultancy Adoption planning/support and user training for moving from existing on premise computing solutions to cloud Target operating model and cloud strategy development support services Auditing services Customer and enterprise support provided by cloud partners See framework ## [G-cloud 14 – RM1557.14 Lot 3](https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/search?q=%22Little%20Fish%22) We are listed on lot 3, direct award applicable, for 34 services including: Cyber security services Managed support Infrastructure services Modern workplace Microsoft business solutions OT/IOT assessments See framework ## [Digital Outcomes 6 – RM1043.8](https://www.crowncommercial.gov.uk/agreements/RM1043.8#Summary) Provides access to agile development and user-centred design services to accelerate innovation within the public sector. We are listed under Lot 1: digital specialists who provide outcome-based services under clearly defined pieces of work – further competition only. See framework ## [Cyber Security Services 3 – RM3764.3](https://www.crowncommercial.gov.uk/agreements/RM3764.3) Lot 1: Cyber Security Services 3 – further competition only Provides access to an extensive range of cyber security services to help improve organisational cyber resilience and security posture. Services available fall into the following categories: NCSC assured services Consultancy and advice Penetration testing Incident response Managed security services See framework ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) ## News & Insights [View All](https://www.littlefish.co.uk/news-insights/) [Zero Trust That Doesn’t Slow Delivery](https://www.littlefish.co.uk/news-insights/zero-trust-that-doesnt-slow-delivery/) By Shruti Chaudhary 16th Jun 2026 [Microsoft Ignite 2025: The New Era of Agentic AI](https://www.littlefish.co.uk/news-insights/microsoft-ignite-2025-the-new-era-of-agentic-ai/) By Carla Donnellan 2nd Jun 2026 [Top 4 Microsoft Tools for Generative AI Defence](https://www.littlefish.co.uk/cyber-security/top-4-microsoft-tools-for-generative-ai-defence/) By Sean Tickle 26th May 2026 [Littlefish Group Named Among the Midlands’ Leading Value Creators](https://www.littlefish.co.uk/news-insights/littlefish-group-named-among-the-midlands-leading-value-creators/) By Helen Giannelos 17th Apr 2026 --- ## Energy and Utilities Source: https://www.littlefish.co.uk/industries/utilities-it-services/ Energy and utilities providers are navigating complex challenges while working hard to earn and keep consumer trust. Littlefish Group is here to help. We enable energy and utilities organisations to stay resilient with secure, people-first tech that protects infrastructure and puts your teams in the driver’s seat. ## Experienced support that’s ahead of the curve Delivering reliable, affordable, and sustainable services alongside transparent digital experiences is essential for energy and utilities providers to stay competitive. That’s why  digital innovation is about more than technology; it’s about resilience, efficiency, and delivering better experiences for customers. At Littlefish Group, we help CNI organisations achieve these goals with a people-first approach to [IT](https://www.littlefish.co.uk/our-services/managed-it-services/) and [cyber security](https://www.littlefish.co.uk/our-services/cyber-security-services/) From transforming customer service and creating happier users with better digital tools, to cutting costs and boosting agility through integrated technology services that prioritise clarity, collaboration, and long-term impact. Discover how we have helped organisations overcome their challenges by visiting our [customer stories page](https://www.littlefish.co.uk/customers/). 62% of UK energy organisations experienced a cyber breach in the past 12 months (The Energyst) 48% of energy firms cite data protection and privacy as their top challenge (The Energyst) 65% of energy professionals say leadership views cyber as the greatest risk (dnv.com) 12% only, of energy organisations report “understanding their security posture” as a challenge (The Energyst) ## Industry experience when it counts ### Cyber Security Cyber threats are a significant challenge for CNI and utilities organisations and one that our tailored approach to cyber security can help mitigate. --- ### Cloud Transformation Littlefish Group are on hand to advise and assist in your digital transformation project, utilising cloud services such as Azure, AWS and Microsoft 365 to streamline workloads, optimise systems, safely process customer data, and improve the customer experience. --- ### Modern Workplace The modern workplace is about giving your people the tools and IT support they need to deliver business outcomes, transforming internal systems and processes to make them more user-friendly and efficient, utilising IoT connectivity, and putting people at the heart of the technology they use every day. ## Empower Operations. Fuel Your Energy Future. Here at Littlefish Group we believe in partnership, clarity, and giving you the confidence that your technology is helping your energy & utilities organisation move forward, not holding you back. Download our brochure to discover more. [Download now](https://www.littlefish.co.uk/wp-content/uploads/2026/04/Littlefish-Group-Energy-and-Utilities-Brochure-2026.pdf) ## Guide: building cloud landing zones for regulated utilities If you’re leading technology change in water, power, or gas utility, you’ll know the pressures well: modernise fast, protect tight budgets, support your teams and keep pace with rising customer expectations. Download our practical guide for leaders modernising securely, scaling reliably, and preparing for an AI enabled future. [Download now](https://www.littlefish.co.uk/wp-content/uploads/2026/02/Littlefish-Group-Consultancy-Insights-Building-cloud-landing-zones-for-regulated-utilities.pdf) ## Enabling genuine business outcomes ### [24/7 IT Support](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Every client has access to their very own a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag risks and work alongside your employees to help mitigate. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn need into reality with strategy to refresh programs. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers, to make things simpler for you, we offer single contact accountability. Explore solution ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## How we do things differently ### Tailored support that powers reliability We act as an extension of your team, delivering tailored IT services that keep critical systems up and running. From proactive monitoring to rapid issue resolution, we help energy and utility providers maintain operational continuity and customer trust. ### Innovative thinking meets sector expertise Our deep experience in energy and utilities, combined with an agile approach, enables us to stay ahead of the curve. We design secure, future-ready technology strategies that drive efficiency, support innovation, and keep your operations moving forward. ### Workplaces where hybrid teams thrive We create secure, connected digital workplaces that empower field engineers and office teams alike. By streamlining workflows, enabling real-time collaboration, and removing IT barriers, we help your people deliver their best work. ### Performance you can actually measure With industry-leading satisfaction scores, we deliver digital services you can rely on. Our commitment to security, compliance, and service excellence ensures measurable improvements in operational efficiency and customer experience. ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) ## Utilities News & Insights [View All](https://www.littlefish.co.uk/news-insights/) [Littlefish Group wins MSSP of the Year at the MSP Channel Awards 2025!](https://www.littlefish.co.uk/news-insights/littlefish-group-wins-mssp-of-the-year-at-the-msp-channel-awards-2025/) By Helen Giannelos 4th Dec 2025 [Littlefish is CRN’s MSP of the Year – Again!](https://www.littlefish.co.uk/awards/littlefish-is-crns-msp-of-the-year-again/) By Helen Giannelos 17th Nov 2025 [Modernising IT for Cyber Resilient Growth in Energy & Utilities](https://www.littlefish.co.uk/cyber-security/cyber-resilient-it-energy-utilities/) By Talvinder Sanghera 12th Nov 2025 [Bringing OT Security to the Boardroom](https://www.littlefish.co.uk/news-insights/ot-security-to-the-boardroom/) By Sean Tickle 2nd Sep 2025 --- ## Financial and Insurance Source: https://www.littlefish.co.uk/industries/financial-it-services/ Banking, insurance, and the wider financial services world have powered through a digital evolution lately. But keeping up? That’s a whole other story. Don’t worry, though, that’s where we come in. ## Where financial foresight meets digital insight Building on a long history of innovation that embraces emerging technology, here at Littlefish Group, we’re proud to work alongside many forward-thinking financial service providers (watch the video case study of our partnership with Pib Group [here).](/client-stories/pib-partners-littlefish-customer-story/) Whether it’s transforming customer service and creating happier users with better digital tools, supporting organisations as they navigate complex regulations, or boosting agility through integrated technology services that prioritise clarity, collaboration, and big impact, we’re here to help. Our strategic, people-first approach ensures your IT environment empowers users and drives long-term success. If you’re tired of settling for standard, get in touch and discover IT that fits like a glove. £2B spent on cyber security services & solutions in 2025 (gov.uk) 84% of firms reported outsourcing part of their IT services (IT Security Guru) 1 in 3 UK cyber attacks targeted financial & insurance firms (gov.uk) 92% of insurers & banks use AI driven threat detection (Bank of England) ## Utilise market leading solutions ### Cyber Security Our approach to cyber security is to tailor our cyber services to suit your risk profile and organisational needs, and we’re well-equipped to help your business meet the high regulatory demands of the financial services industry. --- ### Cloud Solutions Littlefish Group is on hand to advise and assist in adopting a cloud-first strategy, based on services such as Azure, AWS or Microsoft 365 to enable centralised data management. --- ### Modern Workplace The modern workplace is about transforming internal systems and processes to make them more user-friendly and efficient, putting people at the heart of the technology they use every day. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## World-class finance & insurance IT services ### [24/7 Service Desk](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish, every client has access to their very own IT service desk Pod – a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for public sector organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn your need into reality. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to cyber security is to compile your risk profile and understand your needs. We’ll carry-out assessments to flag any vulnerabilities and work alongside your employees to mitigate areas of concern. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. We offer single contact accountability and will be on hand to ensure all your suppliers work harmoniously to focus on service excellence. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Manufacturing Source: https://www.littlefish.co.uk/industries/manufacturing-it-services/ Smart tech means happier humans and that’s exactly where Littlefish Group comes in.  We go beyond traditional outsourcing, delivering end-to-end technology services to help you stay productive, compliant, and always ahead of the curve. ## Keeping your production flow smooth and secure. From the shop floor to the boardroom, technology is the engine that keeps modern manufacturing moving. But with rising complexity, tighter regulations, and the constant push for innovation, you need more than standardised IT, you need a partner who gets it. At Littlefish Group, we do exactly that. We deliver smart, secure, and scalable technology services –  tailored to the unique demands of manufacturing – and designed to keep your operations running smoothly. Whether it’s fortifying your cyber defences, harnessing data and AI for smarter decision-making, ensuring regulatory compliance, or providing fully managed IT services, we’ll build a digital ecosystem that’s resilient, agile, and ready for the future. 62% of UK manufacturers outsource some or all of their IT functions (Make UK) 54% of UK manufacturing firms identified a cyber breach or attack in the past 12 months (PrivacyEngine) 36% only, have a formal cyber incident response plan (North East Automotive Alliance) 38% year-on-year rise in cyber security attacks in 2025 (North East Automotive Alliance) ## Addressing manufacturing IT challenges ### Cyber Security Threats of cyber attacks are very real world concerns for manufacturing, and one that our people-focused approach can help protect against. We offer manufacturers proven risk mitigation management – including managed SOC and XDR – as well as strategic advice from experienced, professional, and straight talking cyber experts. --- ### Cloud Transformation We are here to advise and guide your organisation with digital projects, utilising public cloud services such as Azure, Microsoft 365 and AWS to optimise infrastructure, streamline workflows, data processing, and improve your end-users’ experience. --- ### Modern Workplace We give your people seamless access to the tools they need to deliver your business goals and enable your [modern workplace](/digital-solutions/modern-workplace/). Littlefish Group’s modern workplace services are designed to support the demands of today’s workforce, offering a truly tailored, secure, and flexible solution that drives better business. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Solutions that fit with your business goals ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to cyber security is to compile your risk profile and understand your needs. We’ll carry-out assessments to flag any vulnerabilities and work alongside your employees to mitigate areas of concern. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [24/7 Service Desk](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish, every client has access to their very own IT service desk Pod – a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Infrastructure Solutions](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for public sector organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn your need into reality. Explore solution ### [Integration Support](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. We offer single contact accountability and will be on hand to ensure all your suppliers work harmoniously to focus on service excellence. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Construction Source: https://www.littlefish.co.uk/industries/construction/ Building big? We make it simple. From streamlining operations to keeping compliance stress-free, our smart, scalable digital solutions cut risk, boost visibility, and help you turn every project into a success story. ## Technology that keeps projects moving Construction firms face distinct challenges – dispersed teams, subcontractor coordination, sensitive data, and ever-evolving compliance demands. At Littlefish Group, we simplify these complexities with secure, scalable IT solutions tailored to the construction sector. We make it easy to keep everything connected. Our cloud platforms, ERP integrations, and real-time collaboration tools work together seamlessly so your operations run smoothly, your teams stay empowered, and you have complete visibility at every stage of a project. Whether you’re managing one site or an entire national portfolio, we help you simplify communication, reduce risk, and stay ahead of regulatory changes. We understand that construction doesn’t happen in one place, and your teams are constantly on the move. That’s why our solutions are designed to work wherever you do. Our people-first approach flexes around your business, whether you’re on-site, in the office, or managing multiple locations. ## Challenges for construction organisations ### Distributed workforces and devices Construction projects often involve multiple teams working across different sites, systems, and timelines, making coordination complex and time-consuming. We help simplify collaboration with integrated platforms that connect your people, processes, and data in real time. --- ### Managing data and documentation Construction generates vast amounts of critical data. Keeping it organised, secure, and accessible is a constant challenge. We streamline data management with secure cloud solutions and ERP integration, giving you full visibility and control over your documentation – so your teams can work faster and smarter. --- ### Adapting to changing regulations and client expectations The construction industry is under pressure to meet evolving compliance standards, sustainability goals, and rising client demands. We support you with flexible, future-ready IT solutions that help you stay compliant, respond quickly to change, and deliver high-quality outcomes that build trust and long-term success. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Delivering service excellence for construction ### [24/7 IT Support](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish Group, every client has access to their very own Pod, a tight-knit, dedicated team of UK based engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to cyber security is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag any vulnerabilities and work with you to help mitigate areas of concern. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations working environment and budget limitations. Our team of experts are qualified to help turn business need into reality. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Retail Source: https://www.littlefish.co.uk/industries/retail-it-services/ In today’s world, retail outlets need IT that can keep up the pace. After all, retailers are expected to deliver a lot: high-quality customer service alongside seamless, omni-channel experiences, tailored recommendations, as well as payment flexibility. ## Retail IT services enabling customer service excellence Here at Littlefish Group, we understand how important it is for retail organisations to work with a solutions provider that is a strategic business partner. One that can do more than deliver infrastructure support and technology services to keep sales and back-office systems ticking, but can also advance digital transformation efforts and successfully navigate the sector’s various market challenges alongside you. Our retail IT services and [cyber security services](https://www.littlefish.co.uk/our-services/cyber-security-services/) are designed to keep the green light on and your systems trading safely. However, more than this, here at Littlefish, we put people first, shifting the focus of managed IT to the end-user experience to enhance efficiency and satisfaction. ## Addressing challenges in retail * ### Public Cloud Littlefish Group are on hand to advise and assist in adopting a cloud-first strategy, based on services such as [Azure](https://www.littlefish.co.uk/our-services/cloud-services/microsoft-azure-managed-service/), [AWS](https://www.littlefish.co.uk/our-services/cloud-services/aws/) or [Microsoft 365](https://www.littlefish.co.uk/our-services/modern-workplace/microsoft-365/) to enable centralised data management. We can also help retail organisations increase their existing cloud capabilities and fully realise the potential of their cloud solution to enable the modern workplace. * ### Cyber Security Littlefish Group has extensive experience in providing a professional, practical, and proven approach to cyber risk mitigation management. Our experts can advise on how best to proactively protect your technology, data, assets, and your people through carefully selected [cyber security solutions](https://www.littlefish.co.uk/our-services/cyber-security-services/) which are tailored for the retail sector. * ### Data Management We understand that retail IT services need the ability to collect and analyse data to make data-driven decisions that support the customer and personalise experiences. Littlefish Group is on hand to help retailers derive more value from their data, boosting revenue, cutting costs, and helping retail outlets flex and scale. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Delivering service excellence for healthcare ### [24/7 IT Support](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish Group, every client has access to their very own Pod, a tight-knit, dedicated team of UK based engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to cyber security is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag any vulnerabilities and work with you to help mitigate areas of concern. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations working environment and budget limitations. Our team of experts are qualified to help turn business need into reality. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Pharmaceutical Source: https://www.littlefish.co.uk/industries/pharmaceutical-it-services/ Pharma never stops innovating and neither should your IT. In one of the UK’s most advanced industries, secure, modern technology isn’t a nice-to-have; it’s mission-critical. That’s why Littlefish delivers people-first digital solutions that keep your data safe, your teams connected, and your compliance rock-solid. ## Powering research and protecting data At Littlefish Group, we know the pharmaceutical world moves fast, and your digital spaces need to keep up. That’s why we work side by side with pharma organisations to deliver technology solutions that make life easier, safer, and more efficient. From safeguarding sensitive research data to simplifying compliance in a highly regulated environment, we take the complexity out of tech so you can focus on breakthroughs, not bottlenecks. Whether it’s improving user experiences, boosting collaboration, or reducing costs, our people-first approach ensures technology works for your teams, supporting innovation, rather than blocking it. With deep sector expertise and a commitment to real, measurable value, we help you overcome challenges and seize opportunities. It’s an approach that delivers real change and tangible business value, focusing on [sector specific IT support](https://www.littlefish.co.uk/customers/sterling-pharma-solutions/) and [cyber security challenges](https://www.littlefish.co.uk/news-insights/cyber-security-in-pharmaceutical-industry/). 98% have experienced cyber incidents originating from 3rd-party vendors (Cyber Magazine) 70%+ of UK pharmaceutical companies outsource some or all of their IT functions (ECI Partners) £9B invested in UK pharmaceutical R&D annually, with a growing share allocated to outsourced digital infrastructure and cloud-based platforms (apbi.org.uk) £45B in R&D spillover value is at risk from cyber threats targeting pharmaceutical innovation (apbi.org.uk) ## IT solutions built around your business ### Cyber Security Cyber threats and other regulatory concerns are a significant challenge for pharmaceutical organisations and one that our tailored approach to cyber security can help mitigate. --- ### Digital & Cloud Transformation Littlefish Group are on hand to advise and assist in your digital transformation project, utilising cloud services such as Azure, AWS and Microsoft 365 to streamline workloads and optimise systems. --- ### Modern Workplace The modern workplace is about giving your people seamless access to the tools they need to deliver your business outcomes, Littlefish Group’s modern workplace services are designed to support the demands of today’s workforce. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Solutions that fit with your business goals ### [24/7 Service Desk](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish, every client has access to their very own IT service desk Pod – a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to cyber security is to compile your risk profile and understand your needs. We’ll carry-out assessments to flag any vulnerabilities and work alongside your employees to mitigate areas of concern. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for public sector organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn your need into reality. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. We offer single contact accountability and will be on hand to ensure all your suppliers work harmoniously to focus on service excellence. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Hospitality Source: https://www.littlefish.co.uk/industries/hospitality/ Hospitality is all about making guests feel special – so why let tech headaches steal the spotlight? As your trusted partner, think of us as your behind-the-scenes problem-solvers. We keep your digital world running like clockwork so your services are seamless and your guests get unforgettable experiences. ## Behind every great stay, there’s smart tech At Littlefish Group, we know that hospitality is all about people – as well as the tech that empowers them. From check-in to check-out, our solutions are designed to simplify operations, reduce manual effort, and elevate every guest experience. Whether you manage a hotel, restaurant, or multi-site group, we help unify fragmented systems with integrated ERP platforms, automate routine tasks using low-code apps, and unlock insights through Power BI and other analytics tools. Our collaborative, outcome-driven approach ensures your teams are equipped to deliver consistent, personalised service while you gain full control and visibility across locations. Let’s talk about how our tailored hospitality services  can help your business thrive. ## Solving the challenges of modern hospitality * ### Operational complexity across locations Managing multiple systems across departments and sites can be overwhelming. We help you streamline and standardise operations with integrated ERP solutions that unify financials, stock, payroll, and purchasing – giving you full control and visibility. * ### Delivering consistent guest experiences From front desk to facilities, every interaction matters. We empower your teams with modern tools and low-code apps that simplify workflows, reduce manual effort, and enable personalised service – helping you exceed guest expectations. * ### Unlocking insight from disparate data Hospitality businesses generate vast amounts of data, but it’s often siloed. We bring it together with AI-powered business intelligence tools like Power BI, helping you make smarter decisions, optimise performance, and drive profitability. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Delivering innovative solutions for hospitality ### [24/7 IT Support](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Here at Littlefish Group, every client has access to their very own Pod, a tight-knit, dedicated team of UK based engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to cyber security is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag any vulnerabilities and work with you to help mitigate areas of concern. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations working environment and budget limitations. Our team of experts are qualified to help turn business need into reality. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Charities Source: https://www.littlefish.co.uk/industries/charities/ Littlefish Group delivers tailored IT, digital, and cyber security strategies that tackle the unique challenges and opportunities in the not-for-profit sector – and since it’s us, you know it’s backed by deep expertise and a people-first approach for complete peace of mind. ## Modern solutions to power your mission We create tech and cyber security strategies that help not-for-profits tackle challenges and grab opportunities, so you can spend less time worrying about IT and more time sparking positive change. From safeguarding sensitive data to streamlining operations, every solution we deliver is shaped around your goals, not generic templates. And because we know every penny counts, we pair this tailored approach with deep sector expertise and a people-first mindset -so you get technology that works for your users and your mission, as well as peace of mind that it’s all in safe hands. [Discover the story](https://www.littlefish.co.uk/customers/canal-river-trust/) on how Littlefish Group provided modern, flexible, and convenient IT support and cyber security for a diverse and unique charity, the [Canal & River Trust](https://www.littlefish.co.uk/customers/canal-river-trust/). 30% of UK charities reported a cyber breach or attack in the past year 24% only, have a formal cyber incident response plan 19% only, have undertaken a cyber risk assessment in the past year £1.5k estimated average cost per cyber incident for UK charities ## A modern workplace for not-for-profit organisations ### Cyber Security Cyber security is a very real challenge for not-for-profit organisations. Our bespoke approach to cyber security can help mitigate this challenge. ### Promoting Innovation Cumbersome IT infrastructure and processes can pose a challenge for not-for-profit organisations. Our team of experts are able to help refresh your infrastructure, boosting the efficiency of digital workspaces. ### Digital Transformation Littlefish Group are on hand to advise and assist in your digital transformation project, utilising services from partners such as Microsoft, AWS, Cisco, Datto, and more. ## What our customers say * > “Littlefish Group helped us understand where we could drive efficiencies as we scaled. It genuinely felt like they were in it with us – they wanted us to win. The team members on the service desk are second to none. Our NPS scores show that. I couldn’t ask for more supportive people than the team at Littlefish Group.” Karen Copley Head of IT Service Delivery * > Operationally, Littlefish Group have been an excellent partner. From a collaboration perspective, we share the same goals. There’s never a time when they’re not contactable. Littlefish Group collaboratively work with our other providers, they’re always happy to take on other responsibilities, enhancing user experience via first time fixes and shift left responsibilities; their activities have been second to none. Huw Stephens CIO and Head of Treasury Business Solutions, HM Treasury * > Through a highly integrated approach, Littlefish Group has brought together the core service pillars that underpin NHS Supply Chain’s digital operations. These include Service Integration and Management, Modern Workplace solutions, a 24/7 Service Desk, and a dedicated Service Management Office. Together, these services enable us to deliver meaningful improvements that boost operational efficiency, enhance end-user experience, and ensure consistent, high-quality service delivery. Matt Wynn Data and Technology Executive Director, NHS Supply Chain * > “Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.” Kev Fisher Assistant Director of Digital Technical Services, University Hospital of Derby and Burton Trust * > “Since the rollout of the solution, Muiríosa continues to transform what once was a static repository of information into a dynamic tool for communication and learning. Key documents, data and systems are now consolidated across Muiriosa’s 200 locations, ensuring information is accessible to everyone and maintaining transparency across the organisation.” Deborah Gleeson Information Officer, Muiriosa * > We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem. Jasper Hegarty-Ditton Delivery Director, Data and Digital Transformation, LUU [Read client story](https://www.littlefish.co.uk/client-stories/leeds-university-union/) Watch video * > “This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.” Richard Murphy Chief Information Officer, National Gas * > “Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.” Rob Langley Chief Information Officer, Cafcass [Read client story](https://www.littlefish.co.uk/client-stories/cafcass/) Watch video * > “It made sense to us to go to an organisation that could offer us a range of security services… we chose Littlefish because they could provide everything we needed. In an ever-evolving landscape, there’s always more to learn and new threats emerging, so I’m confident that Littlefish can help us with that.” Amanda Hodge ICT Manager [Read client story](https://www.littlefish.co.uk/client-stories/mhs-homes/) Watch video * > “We don’t see Littlefish as an ‘at arm’s length’ organisation, but as a partnership that works closely with us and that’s really important. We’ve really had great engagement in how they wish to understand our unique business and the way we operate and we’re starting to really reap the rewards of that engagement now.” Nigel Hall Director of IT and Analytics [Read client story](https://www.littlefish.co.uk/client-stories/dhu-healthcare/) Watch video ## Elevating your IT experience ### [24/7 UK IT Support](https://www.littlefish.co.uk/managed-services/service-desk-of-the-future/) Every client has access to their very own a tight-knit, dedicated team of UK based service desk engineers who will support your organisation competently from the start. Explore solution ### [Cyber Security](https://www.littlefish.co.uk/cyber-services/) Our approach to is to compile your risk profile and understand your organisational needs. We’ll carry-out assessments to flag risks and work alongside your employees to help mitigate. Explore solution ### [Digital Solutions](https://www.littlefish.co.uk/digital-solutions/) Elevate employee engagement, boost employee productivity and create a seamless digital workplace with Littlefish Digital Solutions.​ Explore solution ### [Data & AI](https://www.littlefish.co.uk/data-ai/) Ready your people, platforms and processes to embrace the transformative potential of AI.​ Our Data and AI Solutions can help you get AI ready, elevate human experiences and unlock new value.​ Explore solution ### [Infrastructure](https://www.littlefish.co.uk/managed-services/infrastructure-management/) IT infrastructure often poses a challenge for organisations due to size, working environment, and budget limitations. Our team of experts are qualified to help turn need into reality with strategy to refresh programs. Explore solution ### [Integration](https://www.littlefish.co.uk/managed-services/service-integration-management/) Our service integration and management services free you of the responsibility of managing significant volumes of resources and suppliers, to make things simpler for you, we offer single contact accountability. Explore solution ## Award winning teams and solutions The Littlefish Group teams are ready and waiting to understand the business challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. Submit the form and we’ll get back to you as soon as possible to discuss how we can help. [Get In Touch](https://www.littlefish.co.uk/contact-us/) --- ## Contact Us Source: https://www.littlefish.co.uk/contact-us/ The Littlefish Group teams are ready and waiting to understand the challenges your organisation faces and offer expert solutions and advice – whatever your query or requirements, we’d love to hear from you. If your query is for support, please contact your dedicated support number or call [0330 390 2002](tel:03303902002 "call Littlefish") At Littlefish, we value your privacy. We process your information for services and may contact you for relevant information and services. Read our full [Data Protection & Privacy Statement](/privacy-policy/ "Data Protection and Privacy Statement") ## Where to find us ### [Littlefish Group, Nottingham (HQ)](https://www.google.com/maps/dir/?api=1&destination=Littlefish+Group%2C+Price+House%2C+37+Stoney+Street%2C+Nottingham+NG1+1LS) * Price House, 37 Stoney Street, Nottingham NG1 1LS * [0344 848 4440](tel:03448484440) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Littlefish Group, Sheffield](https://www.google.com/maps/dir/?api=1&destination=Littlefish+Group%2C+Steel+City+House%2C+West+Street%2C+Sheffield+S1+2GQ) * Steel City House, West Street, Sheffield S1 2GQ * [0344 848 4440](tel:03448484440) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Littlefish Group, London](https://www.google.com/maps/dir/?api=1&destination=Littlefish+Group%2C+Marine+House%2C+1+Snow+Hill%2C+London+EC1A+2DH) * Marine House, 1 Snow Hill, London EC1A 2DH * [0344 848 4440](tel:03448484440) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Storm Technology, Dublin](https://www.google.com/maps/dir/?api=1&destination=Storm+Technology+Ltd%2C+The+Capel+Building%2C+Maryu2019s+Abbey%2C+Dublin+7%2C+D07+N977%2C+Ireland) * The Capel Building, Mary’s Abbey, Dublin 7, D07 N977, Ireland * [+353 1 416 1226](tel:+35314161226) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Storm Technology, Galway](https://www.google.com/maps/dir/?api=1&destination=Storm+Technology+Ltd%2C+15+Market+Street%2C+Galway%2C+H91+TCX3%2C+Ireland) * 15 Market Street, Galway, H91 TCX3, Ireland * [+353 1 416 1226](tel:+35314161226) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Storm Technology, Belfast](https://www.google.com/maps/dir/?api=1&destination=Storm+Technology%2C+18+Ormeau+Avenue%2C+Belfast%2C+BT2+8HS%2C+Northern+Ireland) * 18 Ormeau Avenue, Belfast, BT2 8HS, Northern Ireland * [+44 28 9049 0979](tel:+442890490979) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Stripe OLT, Bristol](https://www.google.com/maps/dir/?api=1&destination=Stripe+OLT%2C+18+Hotwell+Road%2C+Bristol%2C+BS8+4UD) * 18 Hotwell Road, Bristol, BS8 4UD * [+44 117 974 5179](tel:+441179745179) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Stripe OLT, London](https://www.google.com/maps/dir/?api=1&destination=Stripe+OLT%2C+29+High+Holborn%2C+London%2C+WC1V+6AZ) * 29 High Holborn, London, WC1V 6AZ * [+44 207 043 7044](tel:+442070437044) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions ### [Stripe OLT, Manchester](https://www.google.com/maps/dir/?api=1&destination=Stripe+OLT%2C+3+Hardman+Square%2C+Spinningfields%2C+Manchester%2C+M3+3EB) * 3 Hardman Square, Spinningfields, Manchester, M3 3EB * [+44 161 399 1305](tel:+441613991305) * [info@littlefish.co.uk](mailto:info@littlefish.co.uk) Directions