Resource constrained IT operations
Managing hybrid infrastructure, user support, and business operations strains internal teams and slows service delivery.
The multi-award winning Littlefish Group experience is built around people, powered by innovation, and trusted by over one million managed service users. We help our clients create a secure digital experience where end-users feel empowered to work faster, smarter, and happier.
Managing hybrid infrastructure, user support, and business operations strains internal teams and slows service delivery.
Evolving threats demand more than reactive measures – without a managed SOC, risks grow exponentially.
Disconnected configurations, low adoption, and inconsistent governance limit collaboration and productivity gains.
Data collected across systems not converted into actionable insight without strategy, integration, and governance causing slow and reactive decision making.
Threat actors use AI to automate phishing, malware, and deepfakes – outpacing traditional defences and overwhelming legacy security systems.
Balancing rising support needs with tighter budgets, driving the need to explore automation and outsourcing to maintain service levels.
Supporting flexible work across locations, requiring secure access, device consistency, and seamless collaboration.
Managing fragmented data across systems while ensuring compliance with UK GDPR, retention policies, and ethical AI standards.
Our expert ‘pods’ – dedicated teams of engineers focused on your organisation – deliver tailored support and a FCR rate of up to 90%, boosting satisfaction and building lasting relationships.
Blending industry know-how with agile thinking we deliver results that stick. In 2025, our SOC successfully managed 175,000 incidents, neutralising over 1,500 confirmed true positives.
Trusted by over 1m users, we help organisations unlock growth by creating spaces where performance lifts, teams flourish, and your people feel the difference every day.
Our world-class NPS of 81 and CSAT of 95% proves it. We consistently deliver services that customers love and trust. A reflection of our unwavering commitment to service excellence.
Innovative IT support delivered to a large NHS trust providing patient care and frontline services.
“Littlefish Group provide a dependable and professional out‑of‑hours and weekend service desk service, which is critical to maintaining continuity of our NHS services. Their team understands the demands of a 24/7 healthcare environment and responds promptly and effectively to support clinical and operational staff when it matters most. The service they deliver is reliable, well‑managed, and aligned with the high standards required to support patient care and frontline services.”
Helping a critical national infrastructure organisation divest from its parent company.
“This is why we partnered with Littlefish, a managed IT and cyber services provider that is nimble and understands that our diverse structure means diverse solutions. We look forward to building this partnership over the coming months and years.”
Worked in partnership with PIB Group to deliver service desk, modern workplace, cyber security and cloud infrastructure solutions.
“The organisation focuses heavily on data, digital, and IT, and wanted to service its customers in a better way, with a greater digital presence and use of data insights. Finding a partner that could assist PIB Group with digital transformation was key.”
Built a long-term technology roadmap and collaborative partnership to deliver innovative and people-centric technology services.
“Since Littlefish have been appointed, they have been consistently delivering really excellent service to our staff. We have really tough expectations and have a sliding scale approach to customer satisfaction, so as the years go on, it gets harder. I’m really pleased to report that Littlefish have consistently met this scale.”
Helping Croydon Council put users and citizens at the centre of everything.
“We ran a full procurement exercise to choose a supplier for our service desk and end user computing, and Littlefish were the clear winners. What came across was the culture of Littlefish aligning with what we wanted to be able to do with the Croydon Digital Service.”
Strategically designed and road–mapped a complex, time-critical technology separation for a national property investment and development firm.
“Working with Littlefish was an immensely positive experience and they proved to be a highly knowledgeable and an incredibly collaborative IT partner. They provided invaluable clarity and insight into our technology separation project planning, clearly linking their efforts to our core business objectives and guiding us confidently through each step of the way in a responsive and honest manner.”
Providing modern, flexible, and convenient IT support and cyber security for a diverse and unique charitable trust.
“Throughout the tender process it really did become obvious that Littlefish put customer service at the heart of their approach and were willing to get to know the Canal & River Trust as an organisation. Since go live the positive feedback has been overwhelmingly unanimous from across the organisation which reinforces the belief we have chosen the right partner.”
Enabling robust information security in order to meet their ambitious expansion goals.
“Information security was becoming a bigger and bigger concern for the company, with pharmaceuticals being a highly regulated industry. For us, data security is paramount and cannot be underestimated – we needed a partner we could trust, one that could come in and hit the ground running and that was Littlefish.”
Helping a university union transition to an agile, secure, Microsoft-powered IT model.
We are now a couple of months into our independent operation, and we’ve already begun to see a big difference; the speed of our support tickets has improved. We’re able to leverage and use a lot more of the Microsoft ecosystem.
Our digital solutions help you innovate faster, simplify operations, and create standout user experiences. With future-ready platforms and strategic guidance, we’re your partner in meaningful transformation.
Advisory & Consulting Modern Workplace Cloud Migration & Optimisation Dynamics 365 Business Solutions Secure by Design
We fuse deep operational experience with adaptive automation to deliver living defences that move as fast as your adversaries.
Managed Protection & Response Resilient Operations Secure Hybrid Work & Cloud AI & Emerging Threats Trusted Compliance & Assurance
Our managed IT services empower your business with 24/7 round-the-clock support, expert guidance, and a human touch. We keep your tech smooth, your team happy, and your goals within reach.
Service Desk of the Future Managed Modern Workplace Infrastructure Management Service Integration & Management Service Management Office
We help prepare your people, platforms, and processes to unlock the full value of your data so you can confidently embrace AI and drive meaningful business outcomes.
AI & Generative AI Data Foundations Data Governance Intelligent Automation
Littlefish Group make technology work harder for your business; shifting issues left before they impact productivity, freeing internal teams to focus on strategy, and enabling new investments to be adopted safely at pace. Discover more and download our overview brochure now.
Working with a social housing organisation to implement a robust cyber security strategy.
ICT Manager
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